If you need to make a claim, you should contact AIA Australia . You can do this by either:
1. Calling AIA Australia on 1800 333 613; or by
2. Writing to AIA Australia:
Priority Protection Express
PO Box 6111
MELBOURNE VIC 3004
To process your claim, additional information such as medical documents or income documentation may be required, which you will need to provide at your own cost. Once AIA Australia has received all relevant information and the claim has been approved, your benefit will be paid.